Your entire Microsoft 365 estate.
Fully managed.
We administer your complete M365 environment, from Exchange and SharePoint to Intune-enrolled devices in the field, so your team stays productive and your IT never misses a beat.
Four intelligent solutions, one seamless impact
Microsoft 365 without the Microsoft 365 headache. We look after the whole environment, from users and devices to security, applications and the problems that inevitably turn up. You get one team that knows your setup, owns the outcome and is there when you need us.
Complete M365 Administration
Daily management of Exchange Online, SharePoint, Teams, OneDrive, licensing, and security baselines. Nothing falls through the cracks.
Automated Staff Onboarding & Offboarding
Trigger a ZeDesk workflow and watch new hires get fully provisioned in under 15 minutes. Same process in reverse when they leave.
Zero-Touch Device Deployments
New laptop arrives, staff power it on, Intune and Autopilot do the rest. Compliant, enrolled, and ready without a single IT visit.
24/7 IT Support Desk
A real support desk powered by ZeDesk Service Management, published SLAs, full ticket visibility, and response times you can hold us to.
Every inbox, every site, every team, governed properly.
We manage your entire Microsoft 365 tenant as an extension of your own team. From mailbox provisioning and licence management to SharePoint architecture, Teams governance policies, and Entra ID configurations, nothing is left unmanaged or undocumented.
- Exchange Online mailbox management, shared mailboxes, distribution lists, and mail flow rules
- SharePoint Online site architecture, permissions, and content governance
- Microsoft Teams policy management, channel governance, and external access controls
- M365 licence management and cost optimisation, no wasted seats
- Security baseline configuration aligned to Microsoft Secure Score benchmarks
New starter ready in minutes. Leaver secured in seconds.
Manual onboarding is slow, error-prone, and expensive. We replace it with an automated ZeDesk Service Management workflow that provisions everything a new hire needs, mailbox, device, SharePoint access, Teams membership, in a single automated sequence triggered by one ticket.
- Single ZeDesk ticket triggers the entire provisioning sequence
- Automatic mailbox creation, licence assignment, and Entra ID account setup
- Device assignment and Intune enrolment kicked off in parallel
- SharePoint and Teams group access granted based on department and role
- Offboarding reverses the entire process, access revoked, licence reclaimed, data archived
Unbox it. Power it on. Walk away.
With Microsoft Intune and Windows Autopilot, we configure devices to your exact compliance specification the moment they connect to the internet. No imaging, no manual setup, no IT desk visit required. Staff sit down and they're productive from minute one.
- Windows Autopilot and Apple Business Manager for truly zero-touch deployment
- Intune compliance policies, encryption, screen lock, OS version enforcement
- Application deployment pushed automatically on first enrolment
- Conditional Access policies ensuring only compliant devices reach company data
- Remote wipe capability for lost or stolen devices
Real support. Real SLAs. No black holes.
Our IT support desk is built on ZeDesk Service Management, not a generic ticketing tool. You get full ticket visibility, published response and resolution SLAs, escalation paths, and a team that actually communicates. No holding music, no disappeared tickets.
- Published SLA tiers: P1 (2h response), P2 (4h), P3 (8h), P4 (2 business days)
- Full ticket history and audit trail accessible by your team at any time
- Escalation paths for critical incidents with direct engineer access
- Monthly reporting on ticket volume, resolution times, and recurring issues
- Proactive monitoring, we often know about issues before you do
Your business runs on more than one platform
Microsoft 365 might be at the centre of your workplace, but it's rarely the only SaaS your business relies on. From collaboration and CRM to project management, accounting and creative tools, we can help you deploy, configure, integrate and manage the applications that keep your business running.
Collaboration & Communication
Keep your teams connected across the platforms they already use. We can help deploy, configure and manage solutions such as Google Workspace, Slack and Zoom, making sure users, access and integrations are properly managed.
CRM & Business Platforms
Your customer and business systems need to work together, not exist in silos. We can help manage platforms including Salesforce, HubSpot and other cloud business applications, from initial deployment through ongoing administration and integration.
Productivity & Operations
From project management and finance to creative workflows, we can help bring your wider SaaS stack under control. Jira, Xero, Adobe and other business-critical platforms can be deployed, secured, integrated and supported alongside your Microsoft environment.
Everything works better together
All three Zetech solutions are designed to integrate, mixing and matching where it makes sense for your business.
Ready to get started?
One conversation. One partner. One integrated technology ecosystem built for where you're going.