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Knowledge hub

Insights from the Zetech team.

Articles, case studies, and how-to guides on Microsoft 365, Azure, Agentic AI, and building great websites — written by the people who do this work every day.

Blog

Latest articles

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Agentic AI & DevOps
Why Agentic AI Is Different From Chatbots — And Why It Matters for Your Business
Most AI tools you can buy today are reactive — they wait for a prompt and return an answer. Agentic AI is fundamentally different: it reasons, plans, and takes action across your systems.
June 2025·7 min read
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Agentic AI & DevOps
Infrastructure as Code: Why We Default to Terraform for Every Azure Deployment
Clicking through the Azure Portal to configure resources feels fast at first. Until you have to do it again. Or explain what you did. Or recover from an outage. Here's why we default to Terraform.
May 2025·6 min read
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M365 Management
The Real Cost of a Manual Onboarding Process (And How We Fixed It for a 200-Person Firm)
When we first audited the onboarding process at one of our Auckland clients, it took an average of 3.5 days before a new hire had a working mailbox and device. Here's how we cut that to 14 minutes.
May 2025·8 min read
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M365 Management
Microsoft Secure Score: What It Means and Why Your Tenant Probably Has Room to Improve
Every Microsoft 365 tenant has a Secure Score — a percentage that reflects how many of Microsoft's recommended security controls you have enabled. Most tenants we audit sit between 35–55%. Here's how to improve.
April 2025·5 min read
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Web Design
How Cloudflare Edge Hosting Changed Our Approach to Website Performance for NZ Clients
When your visitors are in Auckland and your web server is in Sydney, every millisecond of latency hurts. We moved all client hosting to Cloudflare's edge in 2024. Here's what changed.
April 2025·5 min read
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Web Design
Zetech Launchpad vs Custom Build: How to Choose the Right Starting Point
Two clients came to us in the same month with almost identical briefs: a professional services business that needed a credible online presence. One went Launchpad. One went custom. Here's why — and what happened.
March 2025·6 min read
Case studies

Real outcomes from real projects

Anonymised client stories showing the before, the work we did, and what changed.

M365 & Endpoints
Auckland Professional Services — M365 Migration & Managed Support
An 80-person law firm running on-premises Exchange with no MDM, no MFA enforcement, and IT managed by a single overworked internal resource. We migrated them to M365 and took over IT operations in six weeks.
Zero-downtime Exchange Online migration
All 80 devices Intune-enrolled in one week
Average support ticket resolution: 1h 48m
DevOps & Cloud
Wellington SaaS Startup — Azure Infrastructure & CI/CD Pipeline
A fast-growing SaaS company deploying to AWS manually, with no IaC, no pipeline, and no runbooks. We migrated them to Azure, built the infrastructure in Terraform, and automated deployments from day one.
Deployment frequency: weekly → daily
Infrastructure fully documented in Terraform
38% cloud cost reduction vs previous AWS spend
Digital Experience
Christchurch Service Business — Website, Hosting & Domains
A regional services company with a slow, outdated website on expensive shared hosting, an overpriced domain at a big registrar, and no analytics. We rebuilt the site, moved hosting to Cloudflare, and transferred the domain to wholesale pricing.
Load time: 4.2s → 0.8s on Cloudflare edge
Annual domain cost reduced by 58%
Contact form generating 15+ qualified leads/month
Knowledge base

Guides & how-tos

Step-by-step documentation on the platforms we use every day.

Setting up Windows Autopilot for zero-touch device deploymentMicrosoft 365 licence guide: Business Basic vs Business Standard vs E3Cloudflare DNS setup for M365 email (MX, SPF, DKIM, DMARC)How to read your Azure Cost Management dashboardSetting up a ZeDesk Service Management project for IT supportTerraform basics for Azure: your first resource group and VNetCloudflare WAF: understanding and configuring firewall rulesMicrosoft Secure Score: the 10 controls that matter most

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